Cross Hills Group Practice
Holme Lane, Cross Hills, Keighley, W Yorks England, BD20 7LG Also known as: CHGP 410 reviewsReviews
Rang for a telephone appointment at 8.20 am today, explained my symptoms and was given a telephone appointment.
Less than 15 mins later, I received a call, offering me an appointment at the surgery at 9.20 am.
Very good, and appreciate.
Got appointment quickly seen by doctor on time.
Doctor listened and did not try to impose his ideas.
Created a feeling of confidence.
Why have we to wait 1 min 30 secs when we phoned in first to speak to receptionist?
This, I was told, was being addressed a couple of months back!
Nothing whatsoever good about my care. Dr Wallis was rude, off hand, obnoxious and completely unsympathetic to my health problems customer care was completely not delivered in anyway. In fact I came out of this practice feeling worse, more stressed then prior to the appointment. Totally disgraceful and unacceptable from a professional practitioner. I had to walk out of the room after 2 minutes, due to her totally unacceptable behaviors.
Wanting to put into place instead of ignoring.
Resources
Short link to review Cross Hills Group Practice: http://iwgc.net/eb6xk