Cross Hills Group Practice

Holme Lane, Cross Hills, Keighley, W Yorks England, BD20 7LG Also known as: CHGP 410 reviews

Reviews

Recommend
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Staff
Appointment
 
Page 59 of 68
 
18th December 2015


Rang for a telephone appointment at 8.20 am today, explained my symptoms and was given a telephone appointment. Less than 15 mins later, I received a call, offering me an appointment at the surgery at 9.20 am. Very good, and appreciate.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
18th December 2015


Got appointment quickly seen by doctor on time. Doctor listened and did not try to impose his ideas. Created a feeling of confidence.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
18th December 2015


Why have we to wait 1 min 30 secs when we phoned in first to speak to receptionist? This, I was told, was being addressed a couple of months back!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
18th December 2015


Nothing whatsoever good about my care. Dr Wallis was rude, off hand, obnoxious and completely unsympathetic to my health problems customer care was completely not delivered in anyway. In fact I came out of this practice feeling worse, more stressed then prior to the appointment. Totally disgraceful and unacceptable from a professional practitioner. I had to walk out of the room after 2 minutes, due to her totally unacceptable behaviors.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
18th December 2015


Wanting to put into place instead of ignoring.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

Page 59 of 68

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Resources

Short link to review Cross Hills Group Practice: http://iwgc.net/eb6xk